FAQ

Questions, answered.

Everything we get asked, organized by topic. Can't find what you need? Email [email protected] — we read every message.

Getting started

Do I really get the first 30 days free?
Yes. Every new account gets a full 30-day trial on both iOS and Android. You'll only be charged if you don't cancel before day 30. Cancel anytime in the App Store or Google Play.
Do I need a credit card to start the trial?
Apple and Google require a payment method on your store account to start any subscription trial — but that's between you and them. JunaTalk never sees your card.
Is JunaTalk available on Android?
Yes — JunaTalk is available on both iOS (App Store) and Android (Google Play).

Pronunciation

What is per-syllable feedback?
When you read a phrase out loud, JunaTalk grades each syllable on two signals: the sounds you made (Sounds) and where you placed the stress (Stress). Red, amber, and green chips show you which syllables hit and which need work.
Which languages and accents does JunaTalk teach?
English, Spanish, Mandarin, Cantonese, Japanese, Korean, Arabic, French and 20+ more — one subscription covers all of them. Multi-variant languages let you pick an accent (five English accents, Spain vs Mexico, Mainland vs Taiwan) and grading runs against the voice you pick. You can change it anytime in Settings.
How do you measure stress, not just sounds?
For stress-timed languages we compare your prosody (which syllables you emphasized, how long you held them) to a native reference. For tonal languages we grade the tone contour on each syllable separately from the sounds. Stress errors are caught even when individual sounds are correct.
Is the grading harsh or forgiving?
Honest, not harsh. Bands are tuned so green means a native speaker would understand you instantly. Mastery moves up fast (0.75 EMA weight) and down slow (0.35) — a single bad attempt won't erase a known word.

Languages

Does JunaTalk support my native language?
We launch with 75 — every major language with full audio coverage. See the full list on languages.html. Translations, hints, and the post-lesson debrief all appear in your chosen language.
Will the app interface be in my language?
The interface is localized in 80 languages, and all lesson content is explained in your native language. We're working on full UI localization for the next major release.

Subscription & billing

Can I cancel anytime?
Yes — anytime in the App Store or Google Play subscription settings. Your subscription runs until the end of the current billing period, then stops. No emails to write, no hoops.
How do referrals work?
Share your invite code from Settings → Invite friends. When a friend completes their first paid month, you both get +30 days credited to your next renewal. Earn up to 12 free months — after that you become a JunaTalk Ambassador.
Can I get a refund?
Refunds for App Store subscriptions are handled by Apple. Visit reportaproblem.apple.com within 90 days of the charge to request one. We don't have the ability to issue refunds directly.

Privacy & data

Do you sell my data?
No. We don't sell your data, share it with advertisers, or train models on your voice recordings. See our Privacy Policy for full details.
What happens to my voice recordings?
Your audio is sent to our speech recognition and pronunciation assessment partner (Azure) for grading, then deleted within 24 hours. We retain only the per-syllable scores, not the audio itself.

Still have questions?

Email [email protected] — we read every message.

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